Terms and conditions – TransConnector



1.1 TransConnector - TransConnector OÜ (registry code 14630745, address Küütri 3, Tartu, Republic of Estonia).

1.2 Database - The TransConnector database at www.transconnector.eu, which contains internal job offers for transport companies and price inquiries from freight providers and other related information.

1.3 User - Legal person who has accepted the Terms and Conditions, has registered itself in the Database and created the User Account.

1.4 User Data - all data relating to the User entered into the Database by the User, including data entered in the Registration Form, data entered in the Database as an offer or an inquiry and other data on the User processed by TransConnector.

1.5 Terms and Conditions - the current terms and conditions of use of the TransConnector Database for registered users.

1.6 Data Recipient - a legal entity that uses the Database, including for searching for and selecting of subcontractors for itself or for its clients, or other services provided by TransConnector through the Portal, and to whom TransConnector provides or allows access to the User Data of the User in accordance with the Terms and Conditions for this purpose.

1.7 Parties - TransConnector and User.

1.8 Services - All TransConnector services described in the Roundtrips and Tender sections on www.transconnector.eu.

1.9 Access data - the username and password chosen by the User upon registration as a User or later changed by the User in the Database.

1.10 Portal - The environment created by TransConnector for providing services related to the provision of job offers and price inquiries at www.transconnector.eu.


2.1 After completing the registration form and accepting the Terms and Conditions, the User shall have access to the Database through the Access Data for the use of the Services.

2.2 The User undertakes to keep the Access Data confidential and not to disclose it to any other person. The User is fully responsible for the use of the Access Data.

2.4 The User is required to enter only the correct and accurate User Data into the Database.

2.5 All rights to the Database belong to TransConnector. The User does not acquire any rights to the Database or its parts when using the Database and Services. The User may use the information contained in the Database to make contact in good faith through the contact details provided in the inside sob offers and price quotes. The User has no right to make other extracts or copies of the Database or parts thereof, or otherwise use the Database, or to damage or interfere with the operation of the Database. The User shall not acquire a copyright to the software required to maintain the Database in any way (including for the purpose of using the Service).

2.6 The User has the right to supplement, correct and replace the User Data entered into the Database and decide on their availability to the recipients of Data (the right to change the status of the User Data, i.e., to make them active, passive or block them).

In order to delete a User Account, the User must send a request to this effect via e-mail to info@transconnector.eu. TransConnector will delete the user account within 3 working days of receiving the respective request from the User.


3.1 By agreeing to the Terms and Conditions by the User, the User gives consent to TransConnector at www.transconnector.eu for the use of cookies for the purpose of personalizing the Service and contributing to providing the User with a better Service.

3.2 TransConnector allows the User to use the Services as specified in the Terms and Conditions and the Portal as of the User's registration on the Portal.

3.3 The User shall process the User Data on the basis of the Terms and Conditions as well as the contract concluded between the User and TransConnector to fulfill them and to the extent provided for therein. Processing of certain User Data, in accordance with the Service provided, also takes place for the purpose of fulfilling obligations under the TransConnector, for example to the extent provided by the Accounting Act.

3.4 TransConnector points out that submission of User Data is an obligation arising from the Terms and Conditions, and failure to submit them or requesting termination or limitation of their processing may render TransConnector unable to provide the Services to the User in accordance with the Terms and Conditions. In the event that the User submits such a claim in relation to the processing of its User Data, TransConnector shall have the right to terminate the provision of the Services to the User and to delete the User Account together with all related data. In this case, the User may also request the deletion of its user account and all related information from the TransConnector.

3.5 TransConnector processes (including collects, stores, saves, organizes, distributes, connects, uses, deletes, makes available to recipients of the Data, etc.) the User Data submitted by the User upon registration on the Portal and entered into the Database for the purpose of providing the Services to the User, as well as when it is required for performance of the statutory obligations of TransConnector or to protect the legitimate interests of TransConnector.

3.6 TransConnector will not transmit User Data to third parties except:

3.6.1 to the recipients of the data in order to execute the contracts entered into with them or to ensure their performance;

3.6.2 to third party service providers used by TransConnector to provide services and ensure providing Services to the User.

3.7 The persons referred to in section 3.6 are authorized processors of User Data.

3.8 If TransConnector has reason to believe that User Data of the User entered into the Database is incorrect or erroneous, TransConnector shall have the right to delete the entered data from the Database.

3.9 TransConnector is not an authorized representative or agent of the Data provider, the data entry clerk of the offers/advertisements/inquiries, therefore TransConnector shall not be liable for any damage that may be caused to the User through searching for a job through the Portal, making price offers or during further cooperation with third parties related to the Portal. The User enters into the pre-contractual negotiations with third parties associated with the Portal and concludes agreements/contracts independently with TransConnector and TransConnector is not responsible for the fulfilment of the promises, agreements or terms and conditions of the contract provided by the recipient of the Data/Third Parties associated with the Portal.

3.10 TransConnector does not guarantee to the User finding of a client/partner / subcontractor through the Portal.

3.11 TransConnector shall not be liable for the unauthorized use of User Data of the User made available to the recipient of the Data, as well as for the confidentiality of such data, if confidentiality must be ensured by the recipient of the Data.

3.12 TransConnector has the right to notify the User of the services, capabilities, and news of itself and its business partners at the e-mail address entered upon registration of the Portal.

3.13 TransConnector has the right to notify the User by e-mail about new job offers and price inquiries.

3.14 TransConnector has the right to place the Database, including the User Data contained therein, on a server located abroad. In this case, TransConnector remains the data controller.

3.15 TransConnector maintains User Data throughout the period of provision of the Services and until User Account of the User has not been deleted in accordance with Section 2.6.

3.16 In addition to the provisions of paragraph 3.15, TransConnector reserves the right to retain User Data for a period of time after the closure of the User Account, which is justified for the purpose of protecting the rights arising from the Terms and Conditions of TransConnector or law or other directly applicable law, in particular during expiry period for any claims.

3.17 TransConnector has the right to change the structure of the Database procedures and the menu without warning the User.

3.18 TransConnector has the right to unilaterally change the Terms and Conditions by notifying of changes and making new terms and conditions available on www.transconnector.eu at least 5 days before the changes take effect. The changes will not apply retroactively to the Services ordered by the User prior to their entry into force.


4.1 TransConnector shall have the right to terminate unilaterally without a notice provision of the Services to the User without returning the to the User the fee paid for the Services, if the User has violated the Terms and Conditions and has not eliminated the violation within 10 working days from the sending of the respective warning by TransConnector via e-mail.

4.2 The User shall have the right, at any time, to waive the further use of the Services by giving notice to TransConnector by e-mail. In such a case, the User shall not be entitled to demand reimbursement of the fee paid for the ordered Services.

4.3 The User shall be liable for any damage caused to TransConnector by a violation of the Terms and Conditions.

4.4 TransConnector shall not be liable for the accuracy or content of the information entered in the Database or for any damage arising to the User from the use of the information contained in the Database.


6.1 TransConnector has 9 different subscription plans available. Full details available here

6.2 TransConnector plans have 4 different subscription periods (1 month, 3 months, 6 months and 9 months).

6.3 Your monthly subscription will start when TransConnector confirms your payment and will continue for as long as the paid subscription plan describes. When you purchase a subscription, auto-renew is automatically selected. At the end of the subscription period, you will automatically be signed up and billed for an additional subscription term for as long as the previously paid subscription period at then-current pricing.


6.1 TransConnector does not offer any refunds

6.2 You can cancel your subscription any time under my account "My subscription" area by clicking cancel subscription. No additional fees will be charged by cancelation. Your subscription will stay active until the end of previously paid subscription period.


7.1 If the Terms and Conditions provide for notification of TransConnector by e-mail, the User shall send such notifications to info@transconnector.eu.

7.2 If the Terms and Conditions provide for notification of TransConnector by telephone, the User shall transmit such notifications to the number +372 56 886 666.

The Parties shall endeavour to settle all disputes and disagreements arising in the course of their duties by negotiation. If the agreement is not reached, the dispute shall be settled in the Tartu Courthouse of Tartu County Court in accordance with the legislation of the Republic of Estonia.